Privacy Policy

1. Who We Are

Sales Velocity is a digital marketing agency specializing in lead generation, advertising management, and sales automation for real estate professionals and service businesses. We operate primarily in the United States and Latin America.

Contact: [email protected]

2. Information We Collect

We collect the following types of information:

• Information you provide: Name, email address, phone number, and business details when you fill out a form or contact us.
• Automatically collected data: IP address, browser type, device information, pages visited, and referral source.
• Advertising data: Campaign performance metrics, conversion events, and click data from Meta Ads and TikTok Ads platforms.

3. How We Use Your Information

• To provide and improve our marketing and advertising services
• To communicate with you about our services and respond to inquiries
• To manage and optimize advertising campaigns on platforms including Meta Ads, TikTok Ads, and Google Ads
• To generate performance reports and analytics dashboards for our clients
• To send automated follow-up communications via email, SMS, or WhatsApp through our CRM (GoHighLevel)
• To comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect and process data:

• Meta (Facebook/Instagram) Ads — Advertising and conversion tracking
• TikTok Ads — Advertising, pixel tracking, and Marketing API for automated reporting
• Google Analytics — Website usage analytics
• GoHighLevel — CRM, marketing automation, and communication
• Cloudflare — Website hosting and security

Each service operates under its own privacy policy. We encourage you to review their respective policies.

5. TikTok Business API Usage

We use the TikTok Marketing API to programmatically extract advertising performance data (impressions, clicks, conversions, costs) for the purpose of generating automated performance reports for our clients. We do not sell, share, or distribute this data to unauthorized third parties. All API usage complies with TikTok's Developer Terms of Service.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Campaign performance data may be retained for up to 24 months for reporting and optimization purposes.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Withdraw consent for data processing

To exercise these rights, contact us at [email protected].

9. Cookies

Our website uses cookies and similar tracking technologies (including Meta Pixel and TikTok Pixel) to measure advertising effectiveness and improve user experience. You can control cookie settings through your browser preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

11. Contact Us